great experiences for your customers and your teams

For over 30 years I have been at the leading edge of the key transformations that shape the way we work now, and how we will work in the future.

                    Digital - Agile -  Service Design

                                   Blended Learning - AI 

My success is based on collaborative change driven by practical tools, proven to deliver a great experience for your teams and your customers. 

I bring energy, focus and insight for all stages of your change journey using cross-sector experience.

John Lewis Partnership, Victoria & Albert Museum, BT, Guinness UDV, Microsoft,  TUI Travel, Co-op Insurance, BDO, The Appreciate Group, University of Manchester, University of Warwick.

Managing business change can become complex and costly.   Navigating shifting requirements, aligning stakeholders, and ensuring smooth transitions often stretch internal resources.  

I can help with the 2 key challenges.

Capacity - hands on, practical additional resource for the entire change journey or just when you need it.

Capability - build lasting internal skills and knowledge with team learning activities and individual coaching.

Build your own itinerary. 

I’ll work with you to blend services, ensuring every step delivers real value.